About Me (FSA)

  • Childcare qualification 
  • Driving Licence and own vehicle 
  • Good communication and listening skills 
  • The ability to build and maintain rapport 
  • Calmness under pressure  
  • Flexibility and adaptability 
  • A good understanding of the challenges faced by the SEND families Nansa supports 
  • Resilience and the ability to cope with emotionally draining and traumatic situations 
  • Commitment to making a positive difference to the lives of service user 
  • A positive, non-judgemental, empathetic, and sensitive approach 
  • Effective teamwork skills 
  • Competent ICT Skills 
  • Maintaining confidentiality 

Desirable Experience in the following areas: 

  • Advice and guidance 
  • Counselling 

Understanding of the following: 

  • Safeguarding  
  • GDPR 
  • Education 
  • Health 
  • Social care 
  • Youth work 
  • Driving Licence and use of a vehicle during work hours 
  • Childcare qualification 
  • Good communication and active listening skills. 
  • The ability to build and maintain rapport with adults and children.  
  • Calmness under pressure and when dealing with challenging or confrontational behaviour. 
  • Flexibility and adaptability.  
  • A good understanding of the challenges faced by the SEND families Nansa supports. 
  • Organisation and problem-solving skills. 
  • Resilience and the ability to cope with emotionally draining and traumatic situations.  
  • Commitment to making a positive difference to the lives of service users. 
  • A positive, non-judgemental, empathetic, and sensitive approach. 
  • Effective teamwork skills, and the ability to liaise within a multidisciplinary service or a multi-agency network. 
  • Competent ICT skills in order to record and maintain accurate data 
  • The ability to maintain expert knowledge of local services and provision. 
  • Maintaining confidentiality and following GDPR  

Essential Experience in the following areas: 

  • Advice and guidance 
  • Counselling 

Understanding of the following: 

  • Safeguarding  
  • GDPR 
  • Education 
  • Health 
  • Social care 
  • Youth work