Our Team

Here at Nansa, we are dedicated to improving the lives of people in Norfolk with disabilities and special educational needs. Meet the key-people who, alongside their superb teams, help Nansa to help others…

The Org Chart

Nansa’s organisational chart (Org Chart) is a visual diagram that shows the people-structure of the charity, it illustrates: Hierarchy – who reports to whom; Roles and responsibilities – the main positions and functions in the organisation; and Relationships – how departments, teams, or individuals are connected. In short, it’s a map of an Nansa’s structure […]

Jo and Lisa – Access and Progress Team

Jo and Lisa report to the Administration Manager of our Adults’ Services (Jacqui), who together make up the Access and Progress team; they cover the reception area at the Adults’ Centre and deal with all administration associated with referrals and the development journeys of all adults accessing our support.

Nicola and Beth – Business Support Team

Nicola and Beth report to the Director of Finance and Business Support (Ann) and they are responsible for a wide and varied range of administrative tasks central to our charity operations.

Mel – Senior Support Worker

Mel is the Senior Support Worker at our Adults’ Centre. As a member of the Adults’ Services Leadership Team, Mel helps with the induction/training of new staff, and ensures high standards of care are delivered to our members on a daily basis.

Executive Support Administrator

The Executive Support Administrator provides essential day-to-day administrative support to the CEO and wider team across a range of business functions, including HR, office coordination, and general operations. They help keep records accurate and up to date, support recruitment and onboarding activities, assist with meeting preparation, and ensure routine administrative tasks are completed efficiently and […]

Maddi – Engagement & Events Coordinator

Maddi reports to, and works closely with, Nansa’s CEO (Leon). Maddi is responsible for engaging with our stake-holders (communities, businesses, funders etc.) via our social media channels. Maddi also publishes regular updates and newsletters to staff, and helps coordinate our annual calendar of events.

Carmen – Team Leader

Carmen is an Early Intervention Practitioner and Team Leader of our Steps & Stages service. Formerly known as a School for Parents, the Steps & Stages programme is funded by Norfolk County Council and the NHS Norfolk and Waveney Integrated Care Board. Steps & Stages offers specialist early interventions that promote the development of pre-school […]

Koa – Assistant Manager

Koa is the Assistant Manager of our Adults’ Centre on Bowthorpe Road in Norwich. Koa line-manages and supports a team of Session Coordinators who deliver a varied programme of activities that promote wellbeing and independence.

Jacqui – Administration Manager

Jacqui is the Administration Manager for our Adults’ Services. Jacqui is responsible for the Access and Progress team who manage referrals and review/oversee administration associated with the development journeys of all adults accessing our support.

Frankie – Programme Manager

Frankie is the Programme Manager of our Sleep Service. The Sleep Service aims to be there for families of children, with SEND, experiencing ongoing sleep difficulties; and is currently funded by the NHS Norfolk & Waveney Integrated Care Board (ICB).

Kate – Programme Manager

Kate is the Programme Manager of our SENsational Families service. Funded by The National Lottery, SENsational Families is a FREE service offered by Nansa. Our experienced Family Support Advisers (FSAs) offer advice, guidance and support to families of children (from birth to 24yrs old) with special educational needs and/or disabilities (SEND), whether diagnosed or suspected.

Emma – Programme Manager

Emma is the Programme Manager of Link Up: Link-up is a social/leisure group for adults over the age of 18 years old with special educational needs and/or disabilities (SEND). Link-up provides members with opportunities to explore new interests, meet new friends and generally have fun!

Jay – Programme Manager

Jay is the Programme Manager of our Adults’ Centre on Bowthorpe Road in Norwich. At the centre, we deliver a varied programme of activities that promote wellbeing and independence. The programme is tailored to meet the specific needs of every individual who attends, furthering development and progression towards a set of agreed aims and personal […]

Sarah – Project Manager

Sarah is the Project Manager of Dragons On the Move; an accessible programme, funded by the National Lottery Reaching Communities Fund, and delivered in partnership with Active Norfolk. Dragons On the Move reviews public places such as leisure centres, community centres and greenspaces for accessibility. On these visits, they look for facilities such as disabled […]

Amanda – Project Manager

Amanda is the Project Manager of DRAGONs and Visible: The DRAGONs (Disability Real Action Group of Norfolk) are a group of young people with disabilities that are looking to make sure that SEND opportunities, in Norfolk, are accessible and that young people are enjoying their services. Visible is a project launched by Nansa in 2023, […]

Anna Worthington – Head of Charity Trading

Anna reports to the Director of Finance and Business Support (Ann) and line-manages the retail team. Anna is a member of the Senior Management Team (SMT) and is responsible for the day-to day running of our Charity Shops in and around Norwich, as well as a premises from which we operate our online commerce (ebay).

Mike Martrildonno – Head of Train & Trade

Mike is the Head of Train & Trade – Nansa’s careers support service; offering a range of traineeships that aim to break down the barriers those with disabilities face when seeking to gain employment or access education. Mike is a member of the Senior Management Team (SMT) and reports to the Director of Adults’ Services.

Anna Golamy – Head of Children and Family Services

Anna is the Head of Children and Family Services and is a member of the Senior Management Team (SMT). Anna manages the SENsational Families and Steps & Stages programme managers (Kate and Chelsea) who are responsible for delivering a varied package of support for families of children with SEND.

Michelle Dungar – Director of Adults’ Services

Michelle is the Director of Adults’ Services and is a member of the Senior Management Team (SMT). Michelle manages a team of highly skilled programme managers who, together with the wider leadership team, are responsible for delivering a varied package of Support for Adults.

Ann Wootton – Director of Finance and Business Support

Ann is the named Company Secretary at Nansa; and as a member of the Senior Management Team (SMT) works closely with the CEO and Trustees of Nansa to develop the financial elements of our Business Plan; as well as producing regular financial reports and ensuring that all departments operate in accordance with Nansa’s Financial Procedures. […]

Leon Knight-Smith – CEO

Leon has overall responsibility for the leadership of the charity. Leon works alongside Nansa’s Board of Trustees, Head of Finance, and the wider Senior Management Team (SMT), to ensure the charity operates in a safe and effective way, and that staff are enabled to provide our service-users with the highest standards of care, advice, and […]