Our Team

Here at Nansa, we are dedicated to improving the lives of people in Norfolk with physical, sensory and learning disabilities. Meet the Team Leaders whose teams make this possible.

Jacqui and Gemma

Jacqui (left) is our Services Support Manager; responsible for Referrals and Quality Assurance across all Nansa services. Jacqui also manages the Services Support Team who are responsible for reception and housekeeping. Jacqui works closely with the Senior Services Team and chairs regular meetings in relation to referrals and sufficiency. Gemma (right) is our Business Support […]

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Emma and Mel

Emma (left) and Mel (right) are Senior Support Workers, and they facilitate and supervise high standards of care across Nansa‚Äôs support for Adults. As members of the Leadership Team, Emma and Mel help to ensure that staff and volunteers feel supported, and that the members and trainees accessing our services have everything in place to […]

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Frankie and Anna

Frankie (left) and Anna (right) are the Project Coordinators of our Family Services; they both report directly to the CEO, and are based at the Family Centre on Woodcock Rd in Norwich.

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Jane and Bex

Jane (left) is the Senior Service Manager of our Adults’ Service; and Bex (right) is the Assistant Manager. Jane and Bex manage the day-to-day operations of our Adults’ Centre on Bowthorpe Road in Norwich. Their team supports up to 42 adults with disabilities and/or complex needs each day.

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Kelvin – Senior Service Manager (Link-up and Milestones)

Kelvin is the Senior Service Manager of Nansa’s Leisure and Transition Services; Link-up and Milestones. Kelvin is based at the Adult Centre and is always on hand to provide support to other managers across all Nansa services.

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Michelle – Head of Adults’ and Careers Services

Michelle is the Head of Adults’ and Careers Services and is a member of the Senior Management Team (SMT). Michelle manages a team of Development and Outreach Coaches; delivering Train and Trade as well as offering guidance and support to Kelvin, Jane and Bex; who manage the day-to-day running of Nansa’s Support for Adults.

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Amanda – Head of Charity Trading (and On Track)

Amanda is the Head of Charity Trading (and On Track). Amanda has overall responsibility for our Charity Shops, eBay platform, and Nansa’s Building Better Opportunities partnership On Track (funded by the ESF and The National Lottery Community Fund). Amanda heads up a team of retail supervisors and On Track Coaches, and works closely with other […]

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Carol Elkerton – Head of Finance

Carol is a member of the Senior Management Team (SMT) and works closely with the CEO and Trustees of Nansa to develop the financial elements of our Business Plan; as well as producing regular financial reports and ensuring that all departments operate in accordance with Nansa’s Financial Procedures.

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Leon Smith – CEO

Leon has overall responsibility for the leadership of the charity. Leon works alongside Nansa’s Board of Trustees, Head of Finance, and the wider Senior Management Team (SMT), to ensure the charity is safe, caring, responsive, effective, and well-led across all areas.

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