Adult Services Support Worker

Hourly rate – £10.91 p/hr

Closing date – Sunday 28th May 2023

POST (A): Part-Time – 14hrs (Wednesday and Friday) 8:30 – 4pm

POST (B): Full-Time – 35hrs (Monday to Friday) 8:30 – 4pm

Interviews – Week commencing 29th May


The Support Worker is a frontline role working directly with Service Users as part of a team. The Support Worker enables Service Users to participate in a comprehensive programme of educational, vocational, outreach, leisure and creative activities, and encourages and promotes independence. The nature of the work is very varied, and includes assisting with personal and dietary care, dealing with challenging behaviour, and offering 1:1 support as appropriate.

Role and Responsibilities

  • Support Service Users appropriately to ensure they can participate as independently as possible, and that attending Nansa is a positive, enhancing experience.
  • Act as keyworker for individual Service Users, liaising appropriately with Nansa staff, other agencies and family to ensure the client’s aspirations and needs are identified, supported and met.
  • Support Service Users with any personal care needs, ensuring personal preferences are taken into account, in line with dignity and respect.
  • Support Service Users who require additional assistance with eating or drinking, including direct help, food preparation and clearing up.
  • Assist Service Users with medication, in line with specific written guidance.
  • Work closely with other Service Users of staff to ensure Service Users are kept safe at all times, and any potential issues are dealt with immediately.
  • Maintain and contribute to support plans for Service Users.
  • To assist with the running of groups in the absence of Adult Service Session Co-ordinator, using pre-prepared session plans.

Key Accountabilities

The nature of this role requires a high level of flexibility to provide appropriate support as required for a range of Service Users with varying levels and types of physical and learning disability. Attention to detail, an ability to work well as part of a team, and a positive approach are all-key to this role.

Nansa Competencies:

  • commitment to respect and dignity  
  • determination to make a difference
  • person centred empowerment
  • creativity and flexibility
  • continuous improvement
  • proactive teamwork and personal leadership      
  • working in the wider context
  • commitment to respect and dignity

To Apply:

Complete the application and Equal opportunities forms above and return to:

Nansa is committed to the safeguarding of our beneficiaries and welfare of our staff, volunteers and partners. This post is subject to a satisfactory DBS check.

Nansa is committed to an inclusive working environment, promoting equal opportunities in employment however due to the nature of the work involved applicants must be 18 or over.

Nansa is a Data Controller, and complies with the principles of the 2018 General Data Protection Regulation. Your application form will be kept for six months whether you are successful or not then deleted or destroyed.

Nansa is a Disability Confident Employer.

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